Alaska Child Support Services Division

Alaska Child support services

Now available! A new Alaska Child Support Services Portal.

The services portal offers non-custodial parents bank account and credit card payment options and custodial parents can change their method of receiving payments. Other services available are; address and phone number changes; name change request; case financial statements. Signing up for an account is easy. After entering some identifying information, you will receive an email with the account verification link. Once you click on the link, you'll have account access. Click here to visit myAlaska and select the CSSD Portal.

Juneau Office Closing

The Juneau Child Support office has faithfully served the South East Region area for many years. Due to the changing economic needs of the State of Alaska, this office will close permanently on June 29, 2016.

Beginning Wednesday, June 29, 2016, we will continue to serve you from our Anchorage location. We would also like to thank you for all of your support, and a big thank you to Donelle for running the office so smoothly. We apologize for any inconvenience this may cause.
Please call our Customer Service Center at 269-6900 or 800-478-3300

Administrative Code Change

A change has been made to the Alaska Administrative Code effective 3/20/16. Review of Support Orders at the Request of a Parent. (15 AAC 125.327). http://dld.bz/euNcs

As of March 20, 2016, the Child Support Services Division (CSSD) will no longer modify court orders on behalf of case parties. CSSD will assist you by providing a child support calculation to include in your petition for modification to the courts.

If you need information and procedural help on how to modify your child support court order please contact the Family Law Self-Help Center by going to http://www.courts.alaska.gov/shc/family/support.htm or calling them directly at (907) 264-0851 or State wide toll free call (866) 279-0851 (In Alaska, but outside the Municipality of Anchorage).

Changes to CSSD Anchorage Office

New hours:

Walk-in Hours: Monday - Friday: 10:00 - 4:00 pm
Call Center Hours: Monday - Friday: 9:30 - 4:00 pm

Office Location change:

The Anchorage office for the CSSD Customer Service Center has moved across the street from the Atwood building to the first floor of the Linny Pacillo Parking Garage. The new location is 655 F Street.


CSSD Now on Facebook and Twitter

CSSD is now available on the social media outlets of Facebook and Twitter.

Our Facebook site is consistently monitored throughout the work day. Because of strict rules on confidentiality we ask that you do not talk about your case on this site. If you do have a question about your specific child support case, please e-mail us at: dor.cssd.customerservice.anchorage@alaska.gov .


find us on facebook    follow CSSD on twitter


Financial Statements

Case parties are able to view their child support financial statements online. The first time you access the statements application, you must request a PIN. Once requested, it will be sent to you by mail. After receiving your PIN, login to myAlaska and verify your account with your member number and PIN. You will then be able to access the reports. The statements can be viewed from your web browser or a PDF version can be created. The financial reports can be accessed through myAlaska .

Click on the following link for instructions on how to obtain the reports. => Financial Reports .
If you need assistance, send an email to cssd_webmaster@alaska.gov


Web Based New Hire Reporting

Employers can now report their new hires directly to CSSD by accessing the myAlaska website. If you do not have a myAlaska account for your business and need to create one, you may do so at https://my.Alaska.gov by selecting “Register for a myAlaska Account” under "Account Services" and entering the required information. By using the web based program you as an employer will save time, resources and costs. No more time consuming faxing, making disks or postal costs. If your business already has a myAlaska account, you can access the Alaska New Hire Reporting website at https://my.Alaska.gov under “Services for Businesses/Submit employee hirings to CSSD”. [Its the last listing on the page]
For more information=> Letter to Employers , New Hire User Instructions


Guideline Calculator

This Guideline Calculator is a tool to help you estimate the amount of child support that may be ordered in your case. There are other factors, such as visitation or unusual expenses, which can affect the child support amount.