Alaska Child Support Services Division

Alaska Child support services


Changes to CSSD Anchorage Office

New hours:

Monday - Friday: 9:30 - 4:30 pm

Office Location change:

The Anchorage office for the CSSD Customer Service Center has moved across the street from the Atwood building to the first floor of the Linny Pacillo Parking Garage. The new location is 655 F Street.


CSSD Now on Facebook and Twitter

CSSD is now available on the social media outlets of Facebook and Twitter.

Our Facebook site is consistently monitored throughout the work day. Because of strict rules on confidentiality we ask that you do not talk about your case on this site. If you do have a question about your specific child support case, please e-mail us at: dor.cssd.customerservice.anchorage@alaska.gov .


find us on facebook    follow CSSD on twitter


Financial Statements

Case parties are able to view their child support financial statements online. The first time you access the statements application, you must request a PIN. Once requested, it will be sent to you by mail. After receiving your PIN, login to myAlaska and verify your account with your member number and PIN. You will then be able to access the reports. The statements can be viewed from your web browser or a PDF version can be created. The financial reports can be accessed through myAlaska .

Click on the following link for instructions on how to obtain the reports. => Financial Reports .
If you need assistance, send an email to cssd_webmaster@alaska.gov


Web Based New Hire Reporting

Employers can now report their new hires directly to CSSD by accessing the myAlaska website. If you do not have a myAlaska account for your business and need to create one, you may do so at https://my.Alaska.gov by selecting “Register for a myAlaska Account” under "Account Services" and entering the required information. By using the web based program you as an employer will save time, resources and costs. No more time consuming faxing, making disks or postal costs. If your business already has a myAlaska account, you can access the Alaska New Hire Reporting website at https://my.Alaska.gov under “Services for Businesses/Submit employee hirings to CSSD”. [Its the last listing on the page]
For more information=> Letter to Employers , New Hire User Instructions


Guideline Calculator

This Guideline Calculator is a tool to help you estimate the amount of child support that may be ordered in your case. There are other factors, such as visitation or unusual expenses, which can affect the child support amount.


Visa Debit Card

CSSD has temporarily suspended prepaid debit card enrollment. Direct deposit to your own bank account is still available and we encourage you to enroll in our regular direct deposit program to receive your child support payments quickly and efficiently.

CSSD will be implementing a new prepaid debit card program in early 2015. We strive to provide excellent service as we collect and disburse child support payments to families.

If you're currently a CSSD Visa Debit Cardholder, you may continue using your card as normal.  JPMorgan will continue to provide customer service and maintenance to your card.   To review an existing debit card account go to => My account. For assistance by phone call JP Morgan/Chase Customer Service (toll free 866-865-1382).   updated 11/24/14

For information on how to use the visa debit card to pay your bills online,
click on the following:=> Online Bill Payment
To sign up for Direct Deposit => Authorization Form   updated 11/24/14

Important Message
JP Morgan has placed a "block" for pay at the pump transactons.  As a result, card holders will be required to go inside the service station to complete the transaction. To read more=> Important Message

CSSD will notify all existing prepaid cardholders in advance as we transition our cardholder services to a new bank. Please visit our website often for updated information.